Testimonials – Air Conditioning Articles
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“Tim Friederich was the estimator. He took the time to talk with us and measure everything to help us choose the best system for us. He also pointed out some mistakes that the prior company made when installing our remaining system. In 2015 we used another company to install our upstairs system and Tim showed us that the unit they installed was 5 years old when they installed it. The name plate clearly shows that it was manufactured in 2010. I would never have discovered this if Tim hadn’t pointed it out. The work Red Mountain Air provided was far better than the prior company I was using. The efficiency was higher, the price was much more friendly and the installation was better. Thank you Tim and Red Mountain.”
– David T.
“Tim Friederich help us through the A/C replacement process from selecting the correct units for our house and suggesting an additional air vent to help with coverage. We worked with him to schedule the replacement and everything went as planned. We don’t have to worry about A/C problems for years to come. Thanks Red Mountain for providing professional service all around!”
– Chuck C.
“Reno and his crew did a fantastic job. They were friendly yet very professional. They explained how the new system works and left the job clean as a whistle. The system is a high quality Trane and the price was very affordable. I would recommend Red Mountain Air to anyone needing A/C replacement.”
– Dennis F.
Saleman Tim was knowlegeable and helpful with selection of A/C and heating equiptment.
Install team was friendly, efficient and performed a quick installation. Price and value were exceptional.”
– Raymond F.
“Great experience! Tim Freidrich was very thorough in his explanation, and details pertaining to replacing our air conditioner needing replacement based on the age of the unit and it’s lack of efficiency. We had received another quote prior to Tim coming out to address our needs, which the quote was mind boggling, and prompted us to seek additional service quotes. Needless, to say we were quite pleased with the installation, and felt very good about going with Red Mountain Heating and Air Condition near Fountain Hills.”
– George M.
“I was in need of replacing my A/C systems as one had gone down and the other two were not far behind. Tim Friedrich and his crew from Red Mountain A/C did and absolutely amazing job in a short period of time.
The system review, discussion and quote was professional, easy to understand and written down. I was immediately impressed with Tim's knowledge and could sense his honesty and commitment to the job at hand. Thanks Tim and your crew at Red Mountain! BTW they also had the best pricing.”
– Dan C.
Thoroughness + timeliness + knowledgeability + reliability + economical = professional. Bought a condo in Fountain Hills and while original Trane (20+ years) ac/heater was working we decided to replace it.
Had several estimates done. Tim from Red Mountain came out and his input, questions and inspection outshone all. He was the only one to take the time to inspect the interior and exterior units, return air and grill and to walk around the complex to look at the other units and their upgrades. With Tim’s insight and at a nominal cost, we also enlarged the air return which was one of the best decisions we made. Interior sound was significantly decreased.
While it took a full day, replacement and installation was without an issue. Follow up was done by Tim. It was thorough and provided back up information along with warranty information. Would highly recommend Red Mountain. I will go through them for future maintenance and I will also look at them when my water heater needs to be replaced.
– Kevin F.
“Just a quick note to thank you for the excellent job of installing the new system in a most difficult situation. Firstly thank you for your professional analysis of our needs, you took the time to make sure you were recommending the proper system for our home. The installation must have been like building a ship in a bottle working inside the bottle. As I told you I think the air handler was installed and the condo built around it. The crew had to disassemble the air handler move the parts up and reassemble the unit in place.
The job took a full day and was completed with out complaint to us. I am sure you got an ear full when the crew returned. The job was done in a most professional manner and we could not be happier with our new quieter system. Thanks to you and the Red Mountain crew.”
Norm & Holly E.
“The feedback form only allows me to select one service type, but we have had all of the service types over many years of doing business with Red Mountain Air and have always been very pleased with the professionalism and quality of service we have gotten. We recommend Red Mountain to everyone.”
– Sylvia R.
“Tim was most helpful and suggested the most economical approach to resolving the problem. He was attentive to every detail and fully explained all our options. His experience was invaluable.”
– Tom R.
“I recently replaced my residential HVAC in Scottsdale and used Red Mountain AC. I believe they are out of Mesa, AZ. They did a fantastic job and were extremely professional and thorough. Talk with Tony Carter he's a contractor. Real straight shooter and all around great guy.”
– John S.
“Red Mountain was very prompt in getting me a "reasonable" quote and scheduling the replacement of my AC. Tim was my salesperson and he was excellent, not trying to sell me more AC than I needed. He came back out to test the AC and see how it was working. Thank you Tim. I would highly recommend Red Mountain for all your AC needs.”
– Diane M.
“We've had great service from these folks. Previous companies left a trail of problems after their "maintenance ". Not these folks. They are honest and have educated us on how to get the longest life out of our units. I'm very glad we found them!!!”
– Gail A.
Our AC was not working in the middle of the night Saturday; after spending most of Sunday trying to self diagnose the issue, we finally called Red Mountain Air. They set up an appointment for an hour away from my call and Bill arrived right on time. Fortunately our issue was not too big nor too expensive. Bill was very knowledgeable and informative and answered all of our questions. We will be recommending Red Mountain Air from now on.
– Sarah G.
“My air conditioning unit upstairs was not blowing any cold air. I had a well known valley A/C company come check it out and basically told me I had to rip out and replace everything upstairs which would have cost me several thousand dollars. I was referred to Tim F at Red Mountain for a 2nd opinion, and thank god I was. Tim F and JD were awesome! They came over and checked it out. With some adjustments, it was fixed same day. Tim and JD explained everything to me, left a map as to how my multi–zone thermostat worked, and were very efficient and professional. Next time I have an AC issue, I know who I am going to call first – the company with a highly competent team that isn't going to rip me off. Thank You Red Mountain AC!”
– Shelly B.
I selected Red Mountain AC after talking with a number of companies based on experience, skill, and knowledge. While pricing was competitive, what set Red Mountain apart from the other companies I spoke to was their ability to install a new HVAC system in an extremely challenging space requiring reconfiguration. Moreover, on the day of the install I had to leave to handle a family emergency. When I returned they were finishing a day-long installation. They exceeded all my expectations in their knowledge of selecting an appropriate system for my needs to providing me with a HVAC that is efficiency and provides greater capacity. Thank you Tim and crew.
– Deborah G.
“Red Mountain was recommended to us by our neighbor who is particular about his dwelling so I basically knew he had done his homework. I had an older system that was hot water heat and that caused some problems with the air conditioning. Since I also found out Red Mountain had done work on similar systems, I felt that they would be a good fit for me. I was not disappointed. They arrived timely, worked hard for several hours, did a great job, cleaned up after and were very professional in the installation. The system appears to be running as, or better than expected. Cooling is faster, system is quieter and I am extremely satisfied. I would recommend them with confidence.”
– Robert N.
I built my first owner-builder home. After talking with 4 companies, I went with Red Mountain. I explained that I wanted a high end system with separate temperature controlled areas, humidity control, Energy Recovery Ventilator (ERV), solid tubing for main runs, and a mini split for the workshop. Red Mountain did not disappoint!! It has been 18 months since I built my home and my highest electric bill was $177 for a 3,700 sf home. Sweet! Thanks Red Mountain!!
– Karen N.
“Our original AC unit, installed in 2005 at time of house construction, was performing poorly the last couple of years and the SRP bill was increasing as a result. After 12yrs it was time to replace the unit, especially since my wife and I had little confidence it would make it through the 2017 summer. This was in mid-April and we didn't want to wait until the heat of summer to get it replaced.
We researched quite a few companies, had some estimates and called Red Mountain as the last one to come out before making any decisions. The sales rep Tim came out on a Saturday morning, early in the time window he gave us for arrival. He even called to say he was nearby and arriving soon. He was, professional, personable, knowledgeable and easy to talk with. After a thorough walkthrough and check of the current system, Tim took plenty of time to explain our system's issues and several options for new units. We settled on a unit that fit our budget and needs. What we really appreciated was that he explained upgrade options BUT did not push to upsell them.
Tim had a crew at our house for the install that Wednesday morning (3 days after the estimate). Two excellent, friendly, professional techs showed up on time and a third joined them within 30 minutes. They were respectful of our home and laid down tarps to minimize dirt, worked hard and knocked the job out in 6.5hrs (with only one short break) and cleaned up perfectly when they were done. Although the install was fairly quick, they didn't rush the job and took the time to do it well.
Tim came out a week later to ensure everything was installed properly and working well. It was! What an amazing difference the unit made in both home comfort and energy savings (cut the bill almost in half from the previous summer). The office also followed up shortly after to check that we were satisfied with the job… and we were… still are!
This company is outstanding with performance and customer service (and pricing) all around, from the office, salespeople and technicians, which is becoming more rare these days. We highly recommend them for any AC needs, whether for a new install or maintenance service.
Thank you so much and keep up the great work!”
– Grover C.
We researched many AC companies in the Phoenix area for a complete new HVAC system, and Tim Friederich of Red Mountain Air Conditioning was always quick to respond to our many calls and questions. He clearly explained the pro’s and con’s of the many systems on the market, and on his advice we decided on the Trane XR17. We scheduled the installation date which was promptly installed in one day. Tim was extremely professional and recommended we balance the system with some extra ductwork to ensure maximum efficiency. Tim inspected the installation and instructed us on the Thermostat settings. The installation work was all completed in a timely fashion and Tim’s follow up was impressive. I would highly recommend this AC company and Tim Friederich. Thank you for a cool summer season.
– Keith S.
“This company saved us today! We are so grateful we were referred to them. They fixed problem within 2 hours of the initial phone call. Christina in the office and Bill the technician thank you for your awesome customer service! We will be recommending you to everyone we know!”
– Alexis M.
“Had a great experience with Red Mountain Air Conditioning when I needed a new AC unit installed. Tim came out quickly and provided a quote that included all the necessary information to make an informed decision… and the price was right. Had the guys out within 3 days to do the install and they were here most of the day, needing to get creative with my install due to tight quarters. My thanks to Rino, Luis and Tony for the extra time and energy they spent on the job and for a job well done. Would definitely recommend them to anybody looking to have an AC replaced.”
– Eli W.