Customer Reviews

Want to see what our customers think about us? Below you’ll find testimonials and reviews from our amazing customers. They’ll explain why we’re the best air conditioning and heating company in Arizona!

Hi Terry, Eric and Kevin,

Happy fourth of July. Thanks for all the help on building our new home, we really love it. We have had several parties including today with up to 30 guests.

A special thanks to Terry at Red Mountain Air, our HP units rarely go over 50% capacity and cycle even on our 119 degree days. They have no trouble keeping up while entertaining with open doors on very hot days.The two three ton Carrier Infinity units Terry selected were an excellent choice. He believed the manual J numbers.

Our Mechanical engineer and several HVAC contractors refused to put anything smaller than 2 five ton units on our home in spite of the design numbers. I calculated 4.5 ton total cooling load for whole house with a margin of error and it would appear to be accurate base on load and cycle times. One unit failure should leave us with a very comfortable house until repair is complete.

The heating system ran only two days this past winter. Our last months SRP electric bill for our all electric house was $218 for June with the pool pump running 10 hours a day.

Thanks again and we would like to have you all over for an open house party soon.

-George Chase

I have a lot of confidence in Red Mountain Air Conditioning. They have been to my home a couple of times and we received excellent service both times.

~ George D. of Tempe, AZ

First time using Red Mountain.They did a great job,especially their technician.He explained everything to us for our a/c problem.Will definitely use them again.

~ Larry S. of Fountain Hills, AZ

Professional, polite, good price and good communication. I am confident that the replacement systems will be install professionally and that any unforeseen issues will be addressed promptly.

~ Greg G. of Mesa, AZ

Five-star excellent service. It is nice to have people you can depend upon and trust in your home! THANK YOU!

~ Robert M. of Phoenix, AZ

Always enjoy having your service come and service our air conditioners. Know that we are getting great service.

~ Art S. of Sun Lakes, AZ

Arrived right on time, did all the checks and explained everything. System they installed last year is performing perfectly!

~ Pat M. of Chandler, AZ

Terrific experience. David gave us straight answers, made us feel very comfortable about our choice of Red Mountain Air. Being a stickler for accurate paperwork, I appreciated the fact the bid/estimate set forth the complete understanding of the work/installation. The installation went without a hitch, the workers knew what their job responsibilities were, & kept busy, and my wife noted how nice and clean the work area looked when they finished the work. I introduced David to a close friend, and I’m sure when my friend needs help on his home, you will be getting a call.

~ Bill M. of Fountain Hills, AZ

I am completely satisfied with all services provided me by Red Mountain Air Conditioning. They installed a water heater with circulation pump for us as well as promptly providing scheduled HVAC preventative maintenance. The technician(s) that come to our home are friendly, professional and efficient.

~ Robert P. of Fountain Hills, AZ

Recently my a/c went out in mid-afternoon. I called Red Mountain to get someone out as soon as possible. I had a Gold service contract with them. They told me all their Techs were busy but would try and get me someone to my house by early AM next day. I hoped for sooner than that. Well, i got what i hoped for. The Tech arrived at my house about 3 hrs after i called. 3 hours with no a/c wasn't fun, but a lot better than all night and early morning. The tech fixed the problem quickly and i was good to go (or cool). This was why i wanted a service maint agreement for times like this, It happened and i was pleased with the outcome.

~ Steve C. of Gilbert, AZ

We live out of state and our air conditioning stop working. We called Red Mountain Air Conditioning to set up an appointment, Everyone we spoke to was kind, The serviceman contacted us with the problem and was able to fix it. Great job and thanks for your service. I would highly recommend them to our friends.

~ Frank F. of Elmwood Prk, IL

I called Red Mtn. to have a service person come out to our newly purchased home to check out why one of the A/c units wasn’t functioning. Kevin came out and found the Freon to be about 5-6 lbs. from full and we decide to replace the 19 yr. old a/c and furnace. In The next two days, we had a new a/c and furnace installed by Bill and his partner and then about two days later Bill came back to test the unit. All are doing great and our new home is cool . We appreciate the quick and excellent job that Red Mtn. performed. We will probably have to replace the second a/c next year.

~ Bill & Susan H. of Chandler, AZ

Prompt and honest service. Every one at Campos music is now enjoying nice cool clean air.

~ C. of Mesa, AZ

We contacted Red Mountain A/C when our renters called to report their a/c down on a 108 degree day. Within two and one-half hours, Red Mountain A/C was on-site diagnosing the problem. Terry personally came out to confirm that it was a grounded compressor which required a full a/c replacement. The repair included full a/c, duct work and a/c stand which was installed within 48 hours. Tenants were thrilled. Red Mountain A/C is reliable, professional and always courteous.

~ Jerry D. of Gilbert, AZ

Our service technician from Red Mountain has done an excellent job for us over the past year since we moved into our Rio Verde home. We know we are in good hands when we return to our home up north in the summer months!

~ Anonymous

Good company and good people. Did everything they said they would and more. Very happy with their work.

~ Jim K.

I loved working with Terry on the design and estimate phase. He had some great insights and ideas on how to reverse the system and make it efficient. When I would call to schedule the work, they fit me into their very busy schedule the next week after I called. When I needed them to move the old units for demolition, they were out there that afternoon. The construction team got the job done in three days as Terry predicted. The team was very knowledgeable and cleaned up after themselves. They were very courteous.

~ Fred F.

Excellent service, will use again without hesitation.

~ Paul M.

The Very Best, Great People To Work With! From sales to installation! We’re very pleased!

~ Cook

Excellent service beginning with Tim in sales. The two crew members that installed the new unit were meticulous. Overall a very pleasant experience and I highly recommend them.

~ Anonymous

Salesman, Owner and install were all fantastic. The installation crew were polite, clean, timely and very pleasant to be around. My husband and I both commented on what a great crew they were. We had two air conditioners installed over two days and they were right on time both days and finished on time each day. We are very pleased with the air conditioners so far; they are quiet and running much less than our old ones did. We would recommend them to anyone looking for air conditioners.

~ Monica I.

Tim spent a lot of time with me to come up with the best replacement for my failed A/C unit. He took into account factors such as cost, unit efficiency, what unit would physically fit inside and outside, how long I expected to own the home, and what I needed for capacity. I am quite happy with the system that we chose.

~ Steve J.

Very professional. Solved problem immediately. Arrived at time stated.

~ Frank H.

I was impressed how hard the 3 guys work to give us some relief from the heat. They were very polite and cleaned up everything was finished. They saw the furnace new furnace was dented, and ordered another one to install. Overall, I am pleased with Red Mountain air conditioning.

~ Laura W.

We chose Red Mountain because they had been servicing our old unit for many years. They did a replacement. While their prices seemed high, it was the only Air Conditioning company we call. Their work was very good and quick from meeting with us and installing the new unit.

~ Paul R.

I had 7 different AC companies come to my house and quote us for our new unit, I had the BIG boys (the ones you see on TV or Radio) and some little guys and then my last one was Red Mountain Air. Red Mountain Air went above and beyond in every way with our new AC installation. From the first time they walked into my house to the installer's vacuuming my house to make sure there was no sign a major installation took place. The installers were on time, professional and made sure what the sales person and I agreed on was what they were doing. I will recommend them to anyone who is looking for a new AC unit or if they just need one repaired they can do the job.

~ Kevin M.

Red Mountain came to the rescue after another AC company destroyed my unit by not properly draining old refrigerant and replacing with new (r22 to 407c). The technician Pete and Engineer Tim were fantastic to work with and had me back in business in less than 24 hours. Oh, did I mention that I had sold my property and close on May 4th? Everyone I dealt with was fantastic and I will happily recommend them to anyone needing AC service in the future. Thanks guys!

~ Chris E.

Professional and efficient!

~ Maggie O.

The serviceman you sent was beyond excellent and completely understanding of our situation. He was great!!!

~ Peter W.

Serviceman was punctual. Worked hard at finding the needed motor and getting it installed the next day. Very satisfied with the work on our Trane Unit.

~ Anonymous

The employees at Red Mountain provide great service. They keep you informed, show up at the time they said they would be there, and explain the work they did and why it was needed. I would recommend Red Mountain to my friends and family.

~ Norman S.

Thank you for your kindness and for all you have done for me. Every service man who has come to my house has been pleasant and has done a great job. Can't imagine getting any better service than you have provided.

~ Jane F.